Refund Policy

1. Withdrawal

Within 7 days of payment, if you have not used the Service at all in that billing cycle (zero pieces produced), we refund in full.

Under Korean e-commerce law, withdrawal is restricted for digital content already delivered. Once you have produced topics, a full refund for that cycle is not available.

2. Cancelling mid-cycle

If you have started using the cycle, we refund in proportion to what is left.

Refund = amount paid × (pieces remaining ÷ total pieces). For example, using 5 of 25 pieces refunds 80%.

If you cancel without asking for a refund, you keep the remaining pieces until the paid period ends.

3. When the fault is ours

If a run fails on our side it does not count against your limit; nothing needs to be refunded because nothing was consumed.

If the Service is unavailable for more than 24 hours, on request we refund the corresponding amount or extend your period.

4. How to ask

Use the contact form on your account screen, or write to vidacorp.ceo@gmail.com.

We process requests within 3 business days. Depending on your payment method, the money may take longer to appear.